<aside> <img src="/icons/drafts_gray.svg" alt="/icons/drafts_gray.svg" width="40px" /> Procedures are systematic sequences of actions or steps taken to achieve a specific outcome in an organization. It ensures consistency, efficiency, and compliance with standards

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Change Management

• Systematic approach to handling organizational changes
• It aims to implement changes smoothly and successfully with minimal disruption
• Key Stages
  • Identifying the need for change
  • Assessing impacts
  • Developing a plan
  • Implementation
  • Post-change review

Onboarding and Offboarding Procedures

• Onboarding integrates new employees into the organization
  • Ensures productivity and engagement
  • Includes orientation, training, and integration activities
• Offboarding manages the transition when an employee leaves
  • Tasks include property retrieval, access disabling, and exit interviews

Playbooks

• Detailed guides for specific tasks or processes
• They provide step-by-step instructions for consistent and efficient execution
• Used in various situations, from cybersecurity incidents to customer complaints
• Include resource requirements, steps to be taken, and expected outcomes